LabsMobile Customer Support
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Products and Services
To which countries is it possible to send SMS?
Text templates for recurring or frequent messages
How to schedule sendings for a specific day and time?
How to customize sendings or campaigns with variables?
What is the delivery period for an SMS?
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What is the SMSLanding service?
What are SMS Landing templates and what are the advantages?
How to create a new web landing?
How to customize the design of a web landing?
How to modify the content or modules of a landing web?
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Contacts and phone database
How to import a database of contacts or mobile numbers?
What data of a contact can be imported or stored?
How to export contacts or databases?
How to update or clean a database?
What are Contact Groups and what are they for?
Message status and history
Statuses of an SMS message
What are delivery confirmations?
What errors can happen when sending SMS?
How to check the status and data of a sent SMS?
What does "Destination not allowed" mean and how to solve it?
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Statistics and reports
What information is obtained from each click?
What are the main metrics and statistics?
How to export or download the list of sent messages?
Is it possible to know if an SMS has been read or opened?
How do I activate my reseller account?
What are the benefits of a reseller account?
In which countries is it possible to request a virtual number?
What is the Virtual Numbers service?
How to apply for a virtual number?