Support and help
Instructions on how to obtain help, available resources and incident inquiries.
These are LabsMobile's support channels: Chat web. Available in labsmobile.com and in the WebSMS application. Available during business hours from 7am...
Tue, 8 Aug, 2023 at 10:29 AM
These are the resources available on the LabsMobile SMS API: API Versions for sending and managing SMS messages: API POST JSON. Web of specification, doc...
Tue, 13 Jul, 2021 at 2:17 PM
It is possible to consult the status of the platform LabsMobile at https://status.labsmobile.com/. On this site you can check the availability of the di...
Wed, 26 May, 2021 at 5:51 PM
The first step is to verify if the message or delivery has been processed and/or received by the LabsMobile platform. For this, the following checks must be...
Wed, 26 May, 2021 at 5:52 PM
In the normal case, messages should be delivered within 5-10 seconds of being sent. It is possible that there may be delays in message delivery for vari...
Tue, 26 Sep, 2023 at 1:03 PM
In the event that our technicians do not have verifiable data or there are suspicions about the data provided by an account at the time of validation (after...
Tue, 26 Sep, 2023 at 1:04 PM