LabsMobile Customer Support

Message types and pricing 5

• What is the price of an SMS message?
• How much does the LabsMobile platform cost?
• Types of SMS messages
• What characters can be sent in a standard SMS?
• What is the character capacity or limit of an SMS?

Credits and balance 5

• What are credits and what are they for?
• How do I check my account balance?
• Do I have to buy a pack for each destination country?
• Why do the messages have a higher cost?
• How do I prevent my account from running out of credits?

Purchase process 5

• When are the credits of a purchase added?
• Available payment methods
• Validity or expiration of packs and credits
• How many messages or credits can I buy?
• How do I make a recharge or purchase?

Invoicing 2

• When are invoices issued?
• How to modify the data of an invoice?