LabsMobile Customer Support

The main configuration parameters of a user account on the LabsMobile platform are listed and described below.

We recommend any user to review these parameters for the proper functioning of the account:

• My user
  • User password to log in into the account.
  • Method 2FA by default.
  • Language.
  • Time zone. Important for scheduled sendings, time filter and to correctly view the results of sendings and campaigns.
  • Email for notifications. It is possible to add more than one email address and all of them will receive the notifications.
  • Enable/disable desired notifications.
• Account settings
  • Country: default destination for sendings. It is used for the purchase process, adding the country prefix in import and sending processes, etc.
  • Currency.
  • Senders. List of senders used in the submission forms. The first value is the default sender of the account.
  • Customized credit alerts.
  • Filters and limits described in How to configure the filters and limits of the account?.
  • Activation of services such as SMS unicode, SMS certificates, etc.
  • Custom domain configuration.
• Security and passwords
  • Token API. Creation and management of API tokens.
  • IP security filter.
  • URLs for receiving confirmations/errors, click events and received messages.
• Subaccounts (Create and manage subaccounts)
• Users (Create and manage users)
• Invoicing and contact information. These will be the data with which the invoices will be generated.